Send a customer message

POST

https://prod.your-api-server.com/customers/{id}/messages

Last modified:2026-04-29 08:09:11

Sends a message (SMS or email) to a customer. Goes through the same
outbound pipeline as portal-initiated messages: respects opt-in flags,
quiet hours, and tenant SMS / email caps.

Request

Authorization

Bearer Token

Provide your bearer token in the

Authorization

header when making requests to protected resources.

Example:

Authorization: Bearer ********************

Path Params

Body Params application/json

Example

{
    "channel": "string",
    "body": "string"
}

Request Code Samples

Shell

JavaScript

Java

Swift

PHP

Python

HTTP

Objective-C

Ruby

OCaml

Dart

curl --location --request POST 'https://prod.your-api-server.com/customers//messages' \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data-raw '{
    "channel": "string",
    "body": "string"
}'

Responses

🟢200

application/json

Body

Example

{
    "success": true,
    "error": "string"
}

🟠400

🟠401

🟠404

🟠409

🟠422

🟠429

🔴500

Modified at 2026-04-29 08:09:11

Delete a customer note

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